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PostPosted: Sat Jan 12, 2013 3:38 am 

Joined :
Sat Jan 12, 2013 3:27 am

Posts : 1
Hi Support team,

I've bought this extension for a while and it was working on my testing site. Now I installed it on my production site but the notification email doesn't send out. I went to Notification Customers Grid View page and Mail Status column was shown NO. Do you have any ideas about this issue?

Note: I've disabled the original Product Alerts at
Admin > Configuration > Catalog > Product Alerts (No)

Thanks in advance!

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PostPosted: Sat Feb 09, 2013 2:46 pm 
Apptha Team

Joined :
Tue Sep 25, 2012 5:29 pm

Responses Posted : 106
Hi Ken,

In order to check with the Email notification, please make use of the below file path and replace the below code in the file path and check it from your end. If you still face the same problem, you can Email us at So that we can help you.

Here is the file path:

Here is the code:
public function _sendNotificationEmail($to, $templateConfigPath = self::XML_PATH_EMAIL_ADMIN_QUOTE_NOTIFICATION )
if (! $to) return;

$sendTo = array();

foreach ($to as $recipient)
if (is_array($recipient))
$sendTo[] = $recipient;
$sendTo[] = array(
'email' => $recipient,
'name' => null,
$this->productDescr = substr($this->productDescr , 0 , 420);
if(strlen($this->productDescr) > 420)
$this->productDescr .= '...';
$emailTemplateVariables = array();
$emailTemplateVariables['productName'] = $this->productName;
$emailTemplateVariables['productUrl'] = $this->productUrl;
$emailTemplateVariables['productImg' ] = $this->prodcutImg;
$emailTemplateVariables['storeName'] = $this->storeName;
$emailTemplateVariables['siteLink'] = $this->siteLink;
$emailTemplateVariables['productDesc'] = $this->productDescr;

$marchentNotificationMailId = Mage::getStoreConfig('Outofstocknotification/outofstock_email/outofstock_sender_email_identity');
$senderMailId = Mage::getStoreConfig("trans_email/ident_$marchentNotificationMailId/email");
$senderName = Mage::getStoreConfig("trans_email/ident_$marchentNotificationMailId/name");
$templeId = (int)Mage::getStoreConfig('Outofstocknotification/outofstock_email/outofstock_credit_template');

if($templeId) //if it is user template then this process is continue
$emailTemplate = Mage::getModel('core/email_template')->load($templeId);
else{ // we are calling default template
$emailTemplate = Mage::getModel('core/email_template')

$emailTemplate->setSenderName($senderName); //mail sender name
$emailTemplate->setSenderEmail($senderMailId); //mail sender email id
$emailTemplate->setTemplateSubject('Out of stock Notification from '.$this->storeName );
$emailTemplate->setDesignConfig(array('area' => 'frontend'));
$processedTemplate = $emailTemplate->getProcessedTemplate($emailTemplateVariables); //it return the temp body

foreach ($sendTo as $recipient) {
$emailTemplate->send($recipient,$senderName, $emailTemplateVariables); //send mail to customer email ids


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