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 Post subject: Payment Authorization
PostPosted: Tue Nov 26, 2013 5:23 pm 

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Tue Nov 26, 2013 5:11 pm

Posts : 4
Can I change the checkout process so that payment is only 'reserved' on the credit card but not actually charged until during / after the stay with the host? I'm trying to avoid a situation where there are too many hosts that don't keep their calendar updated and then bookings are made automatically and we have to cancel the booking and refund the transaction.


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PostPosted: Wed Nov 27, 2013 11:25 am 
Apptha Team

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Mon Jul 22, 2013 7:01 pm

Responses Posted : 118
Hi,
In Paypal payment gateway, you have an option to set payment mode as "authorize" or "sale" in the admin panel. If you have set to "authorize", then if a customer books a property, amount will not transferred until the stay and status will be as "Pending". After the stay admin can change the status to complete, so that payment will be made. If you have set to "sale" then amount will be transferred immediately after payment.
Latest package of Airhotels have features like cancel reservation and refund transaction. you can upgrade your website with our latest package.


Thanks & Regards,
Jenifer,
Apptha Team.


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PostPosted: Fri Sep 01, 2017 6:09 am 

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Good day,
After I invoiced for a cash reservation(only way to show the booking) I can't cancel. Is there something I am missing as there is no cancel option anywhere


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PostPosted: Fri Sep 01, 2017 1:19 pm 
Apptha Team

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Responses Posted : 331
You will need to enabled cancel option for user/guest from admin -> Airhotels -> Configuration.


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PostPosted: Fri Sep 01, 2017 4:04 pm 

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It is enabled


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