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PostPosted: Thu Jul 24, 2014 9:42 am 

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Thu Jul 24, 2014 9:38 am

Posts : 1
Hi,

As you are aware, there is a problem with partial refunds between PayPal and Magento. When a partial refund is initiated from PayPal, an IPN is sent to Magento, which will cause all the items to be refunded in the system and a credit memo is sent to the customer automatically.

In light of this, I would like to find out more about the refund process for Smoovpay extension, and if the above problem (like PayPal) will exist too?

Thank you


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PostPosted: Thu Jul 31, 2014 10:30 am 
Apptha Team

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Mon Oct 08, 2012 10:15 am

Responses Posted : 34
Hi,

SmoovPay provide stores with the ability to accept payments and they don't have option to cancel orders or refunds process like PalPal payment gateway.

Admin need to credit memo manually in SmoovPay.

regards,
Bala.G
Apptha Team.


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