In this era of digitalization, communication is not just a tool but a lifeblood for several successful enterprises that help them drive conversions and traffic. And with the right business communication software, they could quickly boost team productivity, streamline projects, facilitate seamless collaboration, and much more.
But as we head into 2025, the number of tools will only increase, thus giving you the headache of choosing the right option for your needs. Do not worry thinking about this, as we will dive deep into the top 10 enterprise communication software solutions to enhance your team’s collaboration and workflow.
Table of Contents
What Is Business Communication Software?
Business Communication Software is a platform that allows employees to communicate and collaborate with other employees either within their organization or outside. And the best part is that the software does more than send messages. It brings together video calling, voice chats, file sharing, and project collaboration, all in a single platform.
So by using a communication solution, teams can brainstorm, exchange information, and work together efficiently. Thus making it the perfect option for in-house and hybrid teams.
Pro Tip: Did you know that a workplace communication platform is dominantly used for asynchronous communication, where teams work in different time zones?
Top Features to Look for in Enterprise Communication Solutions
There are many communication tools for businesses, but not all are equal. To find the best one for your team, it’s important to consider key features
And here’s a list of capabilities you must keep an eye out for:
- Chats or messaging: Allows users to engage in 1-to-1 or group chats.
- Video calling: Let users virtually talk face-to-face over single or group video chats without lags or glitches.
- Typing indicators: Shows the other person when a user is typing a message.
- Push Notifications: Notifies users of incoming calls, messages, and files.
- On-demand translation: Let users translate messages received into their preferred language.
These were some of the basic features. Also, see whether the platform offers some of the advanced attributes like call forwarding, activity posts, chat moderation, auto-reconnect, video frame capture, multiple file downloads, camera switching, and more.
Top 10 Enterprise Communication Software For 2025
The best enterprise communication solution providers are MirrorFly, Apphitect, Chanty, Ringcentral, Troop, Discord, Nextiva, and Go To Meeting etc.,
1. MirrorFly
Top Self Hosted CPaaS Provider For Seamless Enterprise Communication
MirrorFly is a global provider of in-app communication APIs, helping developers build robust chat & call apps. With its enterprise communication software SDKs, MirrorFly enables seamless real-time chat, voice, and video calls, along with 1000+ customizable features that make team interactions effortless.
And trusted by enterprises around the world, it provides full control, complete customization, enterprise-grade security, and white-labeling options, thus making it the perfect choice for businesses aiming to improve both customer engagement and internal communication.
What sets it apart is its self-hosted SDK solution, giving businesses full access to their source code, allowing them to make any edits to match their brand identity and host their apps on their own servers.
Features
- 1000+ advanced call and chat features
- 100% customizable solution
- Full source code access
- SIP/VoIP Calling
- Complete data ownership
- On-prem/cloud hosting
- Multi-tenancy
- Hire developers
Use Cases
Telecom, Banking, Finance, Social, Healthcare, Fitness, Transport, Logistics, E-commerce, and more
2. Apphitect
Self-hosted SDK Provider For Improved Collaboration
Apphitect is one of the renowned video, voice, and chat SDK providers that help developers to build a completely customizable business communication solution with advanced features and high security.
Plus, its self-hosted solution allows businesses to host chat apps on their servers and customize security parts, too. Just not these, you may not worry when your business grows as their APIs are highly scalable and drive millions of conversations without any glitches.
So on the whole, with Apphitect, you can empower your communication with advanced features and the best security options.
Features
- Instant messaging
- Real-time voice calls
- Video calling
- On-prem servers
- Branding elements
- Complete customizations
- Advanced security features
Use Cases
Logistics, Dating, Financial Services, Banking, Telehealth, Social and Marketplace
3. Chanty
The Best AI-Powered Team Chat Assistant
Chanty, though a single word, is known to combine functionality and simplicity highly, thus helping you build communication software with quality-grade messaging and task management capabilities.
Best suited for small and mid-sized businesses, they have some of the unique benefits, like AI-powered bot assistants to help you stay organized on your tasks.
Therefore, it is ideal for teams looking for no-frill solutions and streamlining workflows without compromising collaboration.
Features
- Real-time chats
- Chatbots
- Video calling
- Voice calling
- File sharing and storage
- User roles and permissions
- Cross-platform compatibility
Use Cases
Education, Healthcare, Consulting Firms, Tech Startups, Retail, Nonprofits.
4. RingCentral
Cloud-based Enterprise Communication Tool For This Gen Workforce
RingCentral is a unified communication platform with features like unlimited voice calling, team conferencing, collaboration tools, and a contact center solution that serves small businesses or large enterprises.
Plus, with RingCentral, enterprises can easily manage multichannel communication like fax and SMS too from a single platform and drive endless collaboration even with hybrid teams.
Their other highlight is the global reach, where the PSTN supports up to 46 countries, high scalability, integration capabilities, and more. However, though it offers these unique attributes, companies look for a RingCentral alternative.
Features
- Team messaging
- Video conferencing
- Auto attendant
- Call and task management
- Cloud contact center
- Cloud-based phone system
Use Cases
Financial Services, Retail, E-commerce, Call Centers, Sales, Large Enterprises
5. Troop Messenger
Team Communication And Collaboration Solution With Robust Features
Troop Messenger, as goes with the name, is suitable for all troops from any sector to communicate and collaborate with themselves in the best way possible. As it has an advanced set of features that are unique in their own ways and what any business would want.
Plus, this team collaboration software or precisely could be said a business communication solution allows you to host apps on your own servers, thus giving you complete control of data and apps, thereby streamlining communication wisely.
Features
- Instant messaging
- Voice and video calls
- Task management
- End-to-end encryption
- Customizable themes and branding
- App integrations
Use Cases
Hybrid Workforces, Professional Services, Startups, Sales, Education Institutions
6. Discord
Ideal For Work & Fun Fostering Seamless Conversations
Discord was initially designed for gaming communities and later evolved as an instant messaging and distribution platform fostering chats, voice, and video calls. Thus making it an ideal choice for remote teams who seek collaboration.
Plus, it allows users to connect with larger communities and promotes interactions amongst them via servers.
Features
- Channel customization
- Call and chat solutions
- Bots and integrations
- Screen sharing
- File sharing
- Emojis, mentions, and threads
Use Cases
Gaming, Enterprise Solutions, Communities
7. Nextiva
Reliable & Clear-cut Video Calls And Chats – At All Places
The next on our list is a cloud-based communication platform, Nextiva, offering exceptional VoIP phone services, team messaging, video calling, and other advanced call management features that help streamline communication in the best way possible.
Plus, its scalability, security, and flexibility have earned a top spot in the list of best team communication providers. Let us look at what exquisites they offer.
Features
- Cloud-based VoIP
- Call management
- CRM integration
- Video conferencing
- Advanced analytics
- Team messaging
Use Cases
Remote Work, Customer Support, Sales Teams, Unified Communications
8. GoToMeeting
Great Virtual Collaboration & Meetings With Advanced Tools
Mostly designed to handle team communication for enterprises and business professionals, GoToMeeting is a web-based platform offering call and chat features along with collaboration capabilities in an exceptional way.
And unlike the other providers in the market, GoToMeeting has the ability to schedule integrations with other apps from it.
Features
- Recording capability
- Chat and video conferencing
- Screen sharing
- Breakout rooms
- Scheduling integrations
- Cross-platform compatibility
Use Cases
Webinars, Remote Collaboration, Client Presentations
9. Basecamp
Level Up Communication Game With Best-in-class Features
Basecamp has always been a remote project management and team communication application that helps businesses easily switch their work from spreadsheets, emails, and other traditional methods.
Additionally, it comes as the most trusted app for its security and flexibility aspects and offers exceptional features like message boards and pings for
Features
- Team collaboration
- Document storage
- Automated check-ins
- Multi-platform compatibility
- Time tracking
Use Cases
Enterprises, Logistics, Education, Healthcare
10. Happeo
Central Repository For Chatting, Collaboration, & Knowledge-sharing
The last one on our list is Happeo, which is an enterprise communication solution that seamlessly integrates with Google Workspace and Microsoft 365 apps to ensure collaboration is met at all levels.
In addition to these, it also provides a social intranet with exceptional capabilities like news feeds, a central knowledge hub, and advanced features.
Features
- Social feeds, groups, and discussions
- Real-time chats
- Search functionality
- Team-specific spaces
- Google Workspace integration
Use Cases
Company Internal Communication, Transport, Telehealth, Marketplace
Benefits Of Using Communication Software For Business
We had already discussed that a workplace chatting tool transforms how teams work.
But that’s not all; there are other benefits like:
1. Increased Productivity
One of the best merits of using business communication solution is connectivity. When teams are well connected, then their productivity will only increase. Because when they have a tool in hand, they can overcome the tiredness of traveling around the office for meetings and discussions and the stress from staying away from the office.
2. Real-time Collaboration
Using communication software, team members connect with their peers instantly via video and voice calls, align themselves on product goals, make decisions quickly, and build innovative solutions. So, with tools like this, they do not need to wait for any emails or phone calls.
3. Maximum Resource Utilization
Do you know how difficult it will be when you have to juggle between different apps to carry on with your project work? With team collaboration software, you can integrate various apps that help you manage everything from one place.
4. Cost Saving
It is true that businesses that do use a proper tool for internal communication will lose dollars. So, if you get hold of an app that combines different tools in a single platform, go for it. Plus, you do not need to pay for office space costs when your employees work remotely using the best collaboration solution.
5. Reduce Misunderstandings
There is a chance that you will misunderstand something and end up paying hefty bills. However, this may not happen if you use a proper business communication application that would reduce work silos, confusion, and frustration.
6. Boosts Retention Rates
There is a saying that happy employees stick around. So, if your communication tool is good enough to promote transparency and collaboration in positive ways, then your employees will feel more valued, thus leading to improved retention rates.
Choose It Wisely – The Right Enterprise Communication Platforms
Did you find choosing the best business communication platform for your business needs easy? If that is the case and if you cherry-picked MirrorFly, you are a step closer to staying competitive, innovative, and successful in driving a connected workforce.
With MirrorFly, you can scale your communication platform with your growth, avail features like omnichannel contact center services, 1000+ in-app video, voice, and chat capabilities, and build a customizable messaging app for a consistent user experience.
Thrilled? I would suggest you keep up the shock and simply contact the experts now.
Ready to Build Your Custom Video, Voice & Chat Platform?
Drive billions of conversations on your apps with highly secure 1000+ In-app Communication Features.
Contact Sales
Whitelabel SDK-
100% customization
-
Flexible Hosting
Whitelabel SDK
Related Article
- Instant Messaging For Business 2025
- How to Build an Instant Messaging App for Enterprise?
- 10 Best Real Time Chat API Service Providers in 2025
Hi, I'm Mohamed Asar, an enthusiastic live streaming expert. I love blogging and discussing the latest technological advancements trending in the market. I'm particularly curious to learn more about contemporary developments in educational streaming platforms and deliver them to audiences like you.
The importance of enterprise instant messaging software in improving team collaboration can’t be overstated. I particularly liked how you highlighted the benefits for productivity. Using reliable corporate communication software can really make a difference in streamlining workflows and keeping teams connected.